A “non-emergency response” by Massachusetts DCF indicates that the reported child’s immediate health, well-being, or safety is not in danger. During such instances, it’s important for parents to understand what are my rights during a DCF investigation
·       
 Investigation Continues:
·         Despite the absence of immediate danger, DCF investigates the allegations and engages with the reported family.

When does Massachusetts DCF Determine that a Report Requires a Non-Emergency Response?
Massachusetts DCF determines a 51A report requires a “non-emergency” response after it undergoes the screening process.
Examples of Non-Emergency Cases for Massachusetts DCF
·         Non-Disclosure of Sexual Abuse:
·         When a child hints at possible sexual abuse without visible signs.
·         Example: Child reports inappropriate touching, but no physical irritation is observed by the pediatrician.
·       
 Lack of Physical Evidence in Physical Abuse:
·         When allegations of physical abuse lack visible marks or bruises on the child.
·         Example: Child’s biological father reports abuse, but no physical evidence is present.
·       
 Emotional Neglect without Physical Signs:
·         When emotional neglect is suspected without evident physical distress.
·         Example: Child forced onto a school bus, but shows no visible signs of emotional distress; DCF investigates to ensure emotional needs are met.
How Long Does Massachusetts DCF Have to Determine That a Report Requires a Non-Emergency Response?
Massachusetts DCF has 24 hours, excluding weekends and holidays, after receiving a 51A report of child abuse to screen it in as a non-emergency response.
Examples:
·         If reported on Thursday, DCF must screen it in as non-emergency by Friday.
·         If reported on Friday, DCF has until Monday to make the non-emergency response determination.
What Happens After Massachusetts DCF Labels a Report as a Non-Emergency Response?
After Massachusetts DCF labels a report as a non-emergency response, they will begin a non-emergency investigation. 
·       
Investigation Focus:
·         Identifying Individuals:
·         Reported children, alleged perpetrators, and all children in the home.
·         Assessing Allegations:
·         Nature, cause, and extent of alleged abuse or neglect.
·         Interviewing Collateral Contacts:
·        Relatives, friends, neighbors, teachers, pediatricians, therapists, etc., play crucial roles in the DCF investigation process. These individuals can provide essential insights and observations, aiding in gathering relevant information to assess the family’s situation comprehensively. 

DISCLAIMER

You find yourself in this situation, it’s advisable to seek legal representation from a qualified attorney, like those at the Law Office of Kevin Seaver, who can advocate for your rights and guide you through the complex process of a DCF investigation.

Remember that the ultimate goal of DCF is to ensure the safety and well-being of children while supporting families in crisis.

Please note that this article does not create an Attorney-Client relationship between our law firm and the reader and is provided for informational purposes only. Information in this article does not apply to all readers.

Readers should not rely on this information as legal advice and should seek specific counsel from the attorney based on personal circumstances.

Thank you. Kevin Patrick Seaver is a Massachusetts DCF Defense Lawyer who represents parents against false child abuse allegations.

Massachusetts DCF Defense Lawyer Kevin Seaver has been successfully fighting false child abuse allegations since 1991.